Refund Policy for Food Products

At Adha Foods Ltd, we take the quality and safety of our food products very seriously. Due to the perishable nature of food items, we are unable to offer refunds or exchanges for food products unless they are damaged or defective upon arrival.

Damaged or Defective Food Products

If you receive a food product that is damaged, spoiled, or otherwise defective, please contact us immediately at contact@adhafoods.com or +44-7535843895. We will work with you to resolve the issue promptly, either by issuing a replacement or offering a refund.

Notification Requirements

To be eligible for a refund or replacement due to a damaged or defective food product, you must notify us within 2 hours of receiving the product. Please provide detailed information about the issue, including photographs if possible, to help us assess the situation and take appropriate action.

Non-Refundable Items

In addition to damaged or defective food products, the following items are not eligible for refunds:

- Food products that have been opened or partially consumed
- Products that have exceeded their stated expiration date
- Products that have been mishandled or stored improperly by the customer

Contact Us

If you have any questions or concerns about our refund policy for food products, please don't hesitate to contact our customer support team at contact@adhafoods.com or 44-7535843895. We are committed to providing you with the highest quality products and service, and we will do our best to address any issues or concerns you may have.